Your offers should be available the next time you check.

koodo-commerce-postpaid-inactive-modal-explore

koodo-commerce-postpaid-inactive-modal-logout

Please contact customer service or visit a Koodo store for more information.

Your account needs attention.

logo-header

Hide for SOD and specific regions

Shop Column #1

Shop Column #2

Shop Column #3

Shop Column #4

Self Serve Column #1

Self Serve Column #2

Self Serve Column #3

Check out our latest plans

Offer Icon

Check out our latest phones

Your Offers

Your region is based on the user's phone number area code

koodo-header

Forgot Password Head

Forgot password | Koodo Mobile

Change password | Koodo Mobile

Forgot Password

Change password

Please enter the email address or username you use to log in

This information doesn’t match our records. Please check that you entered your email address correctly.

A password reset has already been requested for this account. If you didn't receive a password-reset email, please check your Spam or Junk folder.

Don't worry, we’ll email you a link to reset it.

Forgot your password?

Edit email address

Back to log in

If the email you entered matches an existing Koodo Self Serve account, a password-reset email should be waiting in your inbox.

If you don't see it after a few minutes, please check your spam folder or resubmit your request.

Check your email

Your password should be: 
<firstcheck> 8 characters or longer, no spaces
<secondcheck> A mix of numbers, lowercase and uppercase letters
<thirdcheck> Different from your last 5 passwords

Please enter a new password that's different from your last 5 passwords.

The password you entered is not valid. You can try {amount} more times.

Create your new password

Your password has been successfully reset.

Click below to log in.

Password reset

Your password reset link has expired. You can request another password reset from the Koodo login page.

Your link has expired.

Please reset the link. The link you are trying to access is invalid.

The information is invalid.

You’ve changed your password. Nothing can stop you now.

Success!

Change your password

You’ve made the maximum number of unsuccessful attempts and your online access to Self Serve has now been locked. To prevent unauthorized account access, we limit the number of login attempts. To regain access, please try again in one hour.

Your account has been locked.

It might help to try again by clicking the button below.

Our systems aren’t able to process your request at this time. check back shortly or refresh the page. 